call center services

You can’t control or predict when emergencies will arise. As a business owner, all you can do is have a reliable plan in place for when those urgent calls do come in. Just about any industry or professional can benefit from an experienced emergency answering serviceto help them. Our customers range from physician offices to elevator

Did you know that call centers have one of the highest turnover rates of any industry? It’s an extremely stressful job that is highly underestimated. The reason for short agent “life spans” is due to many call centers undervaluing the importance of keeping agents happy. Whether you’re the owner of a call center or are

Our virtual receptionists love having fun in our call center while hard at work helping our customers’ customers. In this special article, we want to showcase some of the most famous fictional receptionists seen in movies and films. Although most of the receptionists that make our list wouldn’t pass our strict hiring process, we still

Before heading out on your next business trip, take a moment to review our checklist featuring the essentials you’ll need to run an effective mobile office. This article is not to be mistaken as a guide to help you stay connected while on vacation; we think you should enjoy your holiday completely unplugged. These business travel

If you’re living, breathing and have a smart phone, you’ve surely heard of Instagram. The mobile photo-sharing app and social network created in 2010 has recently embraced businesses wholeheartedly. If you’re looking to join the 200,000 businesses that already have a picture sharing account, you’ve come to the right place. In this article, we dive right into Instagram