call center services

You may have enjoyed the summer break just as much as your child. You had a few months of not having to review homework or playing taxi for their heavy extracurricular calendar. Autumn is here and that means school is in session (for the both of you).   So far you’ve managed to get through

For years our live answering service has been sharing quality and useful content to help you perfect your business. We sincerely enjoy researching and gathering information to make sure you stay up to date with all things relating to customer service and business communications.  In this article, we round up key statistics and facts we’ve shared in

Being a virtual receptionist is a highly undervalued and underestimated profession. We have to constantly be on guard; ready for anything with a cheerful smile on our face and helpful demeanor. We work hard at 3 pm and 3 am; during weekends and holidays. We field emergency calls for hospitals and book table reservations for well-known restaurants.

We love giving behind the scenes and detailed looks into our field of expertise. For those of you not in the telecommunication’s industry, we want to help you understand and locate the best answering service solution for your needs. In this article we feature the various answering services available, but give you an insider look

Our digital call center has been answering calls for businesses like yours since 1986. That’s 30 years of offering telecommunication customer service 24 hours a day, 7 days a week. In that time, we’ve become trustworthy experts in our industry and handle millions upon millions of call transactions each year. Needless to say, we’re a