Month: October 2016

It’s Sunday night. You’ve just spent your weekend worry free, relaxing and enjoying your time off. Then all of a sudden it hits you. Tomorrow is Monday! You get a pit in your stomach and start feeling overwhelmed by the thought of your to-do list for the upcoming workweek. Even those who love their jobs

Working in a business answering service is a highly underrated career; we’re more than just a voice on the other end of a telephone. Our team is responsible for acting as a gatekeeper and assistant for thousands of businesses. We must be on our game 24 hours a day, 7 days a week and 365

Not only are you a business owner, but you’re a customer too; a customer to other businesses. Just like your customers, you conduct your own research before committing to buying a particular product or service. But what happens when you can’t find what you’re looking for? If you’re like the majority of consumers, you get

Operating a business relies a great deal on successful teamwork. This task gets even more difficult the bigger your staff gets. It’s important for your team to know each other not only on a professional level, but also a personal level. Introducing team building games will help your employees connect and learn more about each other,

September 23, 2016, Quebec City, Quebec: A Courteous Communications of Orlando, FL is happy to announce that it has been honored with the exclusive 2016 CAM-X Award of Excellence for the 2nd consecutive year. The Canadian Call Management Association (CAM-X), the industry’s Trade Association for providers of call center services, presents this prestigious international award annually. Doris Primicerio,