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22ndFeb2017
24 Hour Call Center: It’s not always about missing the call; it’s about how it’s answered
You and other busy business owners may have general questions like, “When can an answering serviceanswer my business lines?” The answer to this question is simple- 24 hours a day 7 days a week! We like to help busy business owners and office staff when they need us the most. In this article, we discuss how
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21stDec2016
Adventist Health System Selects A Courteous Communications as Preferred Answering Service Provider
Orlando, Florida: A Courteous Communications is pleased to announce that it has been selected as the preferred answering service provider for Adventist Health Systems for the Florida Region and surrounding areas. This partnership will include its medical facilities in Central Florida, East Florida, West Florida, Mid American Region (KS and WI), Southeast region (GA, KY,
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23rdNov2016
#CheatSheet for Business Owners: 10 Tasks to Give Your Answering Service
Are you shopping around for the best answering service to bulk up your business’s customer service? If you’re wanting a quick and straight-to-the-point resource to learn more about the available answering services for small business owners, read on.  Since you’re not a telecommunication’s expert, you may not know what a virtual receptionist can and can’t do. To
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16thNov2016
10 Ways a Professional Can Benefit from Hiring a Human Wake-Up Call Service
“Should I hire a Wake-Up Call Service?” It’s a legitimate question found on many professional business forums. At first glance, hiring a live person to wake you up might seem more like a luxury than a necessity. If you dive a little deeper and review all the customizations available, you’ll start to see why more and
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8thNov2016
How a Technical Support Answering Service Can Help Field Your Calls
In a perfect world, your eCommerce website would be sufficient to attract, engage and assist all of your customers. However, in the real world, some of your customers will require additional assistance in their times of need. Outsourcing your incoming calls to a technical support answering service will save your eCommerce business time, money and unneeded stress.
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