Restaurant Answering Service
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Allow us to serve you the best customer service solutions possible with our Restaurant Answering Service!
Being a restaurant owner, your professional specialties are providing amazing food; charming your customers with a pleasant dining atmosphere; and handling your staff to make sure your restaurant runs smoothly each and every night. Here at A Courteous Communications, we specialize in assisting your calling diners with efficiency, dedication and award winning customer service solutions provided by our team of virtual hostesses. We offer a variety of services that can be customized based on the needs of your restaurant. Allow us to provide you the best restaurant answering service solutions possible with our team of skilled virtual receptionists.
Services provided by our live Restaurant Answering Service:
- VIRTUAL HOST & HOSTESS
We can answer those ringing telephones in your restaurant and help you focus on your face-to-face customer service while we handle your calling diners. Our virtual hostesses can also answer any questions your customers might have including hours of operation, directions, pricing, daily menu specials and any other general questions.
- RESERVATION SETTING
Our dedicated, friendly and knowledgeable agents are an extension of your restaurant team and as such, we can answer your reservation lines and book your tables. We can also help with order taking for large groups or for catering with our restaurant answering service.
- DELIVERY DRIVER DISPATCHING AND TAKE OUT SERVICES
If your restaurant offers delivery service or take out we can help! Our skilled virtual receptionists can take down the customers order and process it to your restaurant based on your preferences. We can also help with dispatching delivery drivers and providing them with all information they might need to help your operation run smoothly. Another service we provide is credit card processing. These services are designed to help your business increase sales by accepting payment in any form from anywhere at any time.
- EMERGENCY DISPATCHING
We can not only dispatch the emergency messages 24 hours a day, 7 days a week, but we can also notify you when the technician is on their way. Any crisis can be averted with the right restaurant answering service.
- CUSTOMER COMPLAINT DEPARTMENT
Sometimes, your customer just wants their complaints heard and their compliments received. Allow your front of the house and back of the house staff to attend to your diners while we attend to your callers. We will accurately take down a detailed message and forward that message to you for further evaluation.
Allow us to show you the many benefits of our Restaurant Answering Service!
Call us today for more information on how our reservation and virtual hostess services can help your restaurant or catering company!! Choose A Courteous Communications to be your Restaurant Answering Service and never miss a call or potential reservation again!!