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Company and Staff

27thOct2017
Tips to Help Your Startup Run Smoothly
Starting a new business can be hectic. There’s a lot to get done and most of it needs to happen quickly if you want to start seeing your success. Before you get overwhelmed, take a look at some of our tips to help things run smoothly.  Stay Organized Important papers and files can easily get
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20thOct2017
How Social Media Has Changed Customer Service
In this new age of social media, everything about running a business has changed. Instead of billboards, people are spending their money on facebook ads. Instead of checking references, employers are checking applicants’ facebook pages. Companies like Denny’s have gained their twitter popularity by being funny and relatable to the millennial generation. It’s nothing like it used
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11thOct2017
The Benefits of Keeping Your Employees Happy
Any good business owner knows the importance of customer service and how it can increase your profits. Most companies focus on this ad nauseum but tend to overlook the best way to ensure their customers are happy with their service. The tried and true method to making your customers happy, is keeping your employees happy.
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12thMay2017
Important Message from Your Summertime Business Answering Service
If you’re a current customer of our Summertime Business Answering Service, or are looking for various tasks our team can perform on your behalf; this article is for you! Here is a list of 20 bits of information that you should contact us about. We want to deliver the most accurate and up-to-date customer assistance possible.
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20thMar2017
Ensuring Customer Satisfaction: 10 Rules Our Virtual Receptionists Must Follow
We love giving everyone a behind the scenes look into our digital call center. Today, we showcase the top 10 rules our virtual receptionist team must follow when handling the telephone communications for businesses nationwide. Read on to learn about our top rules that help us in ensuring customer satisfaction with our customers’ customers. Perhaps some of
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