Technologies in the Phone Answering Service Industry
Although we are one of the oldest telephone answering services in Orlando, we most certainly keep up to date with the latest technologies and advancements available to our 24 hour call center. We employ a full-time in-house IT department that focuses on designing and maintaining hardware and software that allows us to provide you with first class, real time services for your calling customers and clients. During your initial consultation with one of our Virtual Receptionist Experts, you will learn about certain telephone answering; call handling; virtual appointment scheduling; emergency service dispatching and message taking services that we offer and how they dramatically assist you in saving time and money.
Our Answering Service Staff Keeps Up to Date
Here at A Courteous Communications, our goal is to provide your virtual office or business with telephone answering services that make your business more efficient and your delegation tasks more effective. Therefore, we work smarter and harder for your growing business and when hiring our experienced operators, you are not only gaining a virtual receptionist for your business at a reasonable price, you are gaining a customer service unit that provides your callers with A+ telephone support. The skill, dedication and profeciency of our virtual team has helped us win the ATSI Award of Excellence for three years in a row.
Our Live Answering Service has never went down!
Please also take notice that in 30 years of providing elite business answering services, A Courteous Communications’ in-house technology has a record of never having service interruption. No matter the hurricanes, power outages, snow storms or natural disasters that have come through our corporate offices here in Orlando, Florida, our valued clients have never had their virtual receptionists unavailable to assist their calling customers. Not only do we have state-of-the-art technologies in the telephone answering service industry, we also have backup generators and other protocols in place so that we never send your callers to an answering machine.