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Answering Services for Every Industry
Award winning personalized 24-hour live answering services with over 30 years experience-serving clients across the United States. With four affordable answering service plans, A Courteous Communication provide a cost effective method to handle out of hour calls or handle live inbound calls when your staff are unavailable. Find more information on our telephone answering service page or use the state and city tool to find answering services near you.
Medical Answering Services
A Courteous’ Medical Answering Services are compliant with HIPAA’s procedures and securities and we answer millions of calls each year exclusively to the medical industry. If you are looking for quality and award winning medical answering services, look no further!
Small Business Answering Service
A Courteous Communications provides a small business answering service nationwide. We are familiar with small businesses of all kinds, ranging from white collar consulting firms, to blue collar service providers. We can provide scalable solutions for our clients with our call center services.
Answering Service for Lawyers
Whether you are a sole-practitioner running a one man show or you are a large law firm with multiple locations and a team of attorneys, A Courteous’ virtual legal receptionists can help you with any of your legal answering service needs.
Emergency Answering Services
Whether you are a handyman that provides 24 hour services to your clients, or you are a property manager that has emergency service professionals on call, we can get that caller’s emergency to the right person, and entered in your system with our emergency answering services.
Find Live Answering Services in Your City
A Courteous Communication is a live 24-hour inbound call center that is available in every timezone. We actively service over 400 cities across the United States, and are always growing into new markets.
- Popular Cities
- Boston Answering Service
- Houston Answering Service
- New York Answering Service
- Miami Answering Service
Answering Service Pricing & Plans
Other live answering service companies try to create dozens of plans that contain hidden restrictions that don’t lead to a positive experience. We’re the complete opposite. We offer 4 transparent answering service plans with easy to understand pricing structures:Low-Volume, Basic, Specialized, and Medical Answering Services. All of our skilled virtual receptionists are trained to answer your business lines according to your exact specifications.
The Best Live Answering Service
We are the best live answering service, and we can prove it. Year after year, we compete and win the ATSI Award of Excellence. This award is focused on customer service aspects of the telephone answering industry. 24 Hour Call Centers around the United States submit their telecommunication teams to a grueling monitoring program that grades the company’s overall call center services. The best of the best are then selected and given this prestigious award.
Meet Our Virtual Receptionists
A Courteous Communications prides ourselves on how we treat our staff like family. A large percentage of our virtual office receptionists think we are the best answering service in the United States and as such, they have stayed with us for 25+ years! Can you imagine having the same Operations Manager, Billing Specialist and Client Relations Manager for more than two decades? We can!
Answering Service FAQs
Is there an annual contract with your answering service?
Here at A Courteous Communications, we never require our business owners to sign annual contracts. We offer month to month services and only ask that you give us a 30 day cancellation notice. If you are conducting a marketing campaign or need us for temporary seasonal high call volumes, let us know during your free initial consultation and we will work with you every step of the way.
How do the virtual office receptionists answer my business lines?
Our virtual receptionists handle your telephone lines according to your exact specifications. During your initial consultation with a representative of our award winning answering service, we will walk you through a questionnaire so we can better help you serve your customers. We will help you develop a script for your callers and train our agents to answer your lines the way you instruct.
Do you have bilingual virtual receptionists available for my business calls?
Many of our receptionists are bilingual! We have members of the team who are fluent in both English and Spanish.