Live 24-Hour Answering Service!

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(800) 785-6161

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Business Answering Service for Every Industry

An Orlando, Florida based inbound call center, A Courteous Communications has served the entire United States for 28 years. We provide personalized 24-hour telephone answering services to meet your needs. We are a complete, full service, 24 hours a day, seven days a week, call center. We provide a cost effective way for your business to handle after hour calls or when staff is unavailable - live operator telephone answering service, medical answering services and call forwarding services are key components of our inbound call center solutions.

  • Medical Medical
  • Small Businesses Small Businesses
  • Law Firms Law Firms
  • Emergency Emergency

Medical Answering Services

A Courteous' Medical Answering Services are compliant with HIPAA’s procedures and securities and we answer millions of calls each year exclusively to the medical industry. If you are looking for quality and award winning medical answering services, look no further!


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Small Business Answering Service

A Courteous Communications provides a small business answering service nationwide. We are familiar with small businesses of all kinds, ranging from white collar consulting firms, to blue collar service providers. We can provide scalable solutions for our clients with our call center services. 


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Small Businesses

Answering Service for Lawyers

Whether you are a sole-practitioner running a one man show or you are a large law firm with multiple locations and a team of attorneys, A Courteous’ virtual legal receptionists can help you with any of your legal answering service needs.


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Law Firms

Emergency Answering Services

Whether you are a handyman that provides 24 hour services to your clients, or you are a property manager that has emergency service professionals on call, we can get that caller’s emergency to the right person, and entered in your system with our emergency answering services. 


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Find Live Answering Services in Your City

Whether your in Houston, Texas or New York City, New York, A Courteous Communication is a 24 hour inbound call center that is available in EVERY timezone. We actively service over 400 cities across the United States, and are always growing into new markets.

From our inception, the goal has been to provide the best call center services to clients throughout the United States. To do this, we had to acquire tens of thousands of phone numbers for hundreds of specific geographies. Over time, our reach expanded beyond our Central Florida location, and reached every corner of the nation.

Answering Service Pricing & Plans

Other live answering service companies try to create dozens of plans that contain hidden restrictions that don't lead to a positive experience. We're the complete opposite. We offer 4 transparent plans with easy to understand pricing structures:Low-Volume, Basic, Specialized, and Medical Answering Services. All of our skilled virtual receptionists are trained to answer your business lines according to your exact specifications.

The Best Live Answering Service

We are the best live answering service, and we can prove it. Year after year, we compete and win the ATSI Award of Excellence. This award is focused on customer service aspects of the telephone answering industry. 24 Hour Call Centers around the United States submit their telecommunication teams to a grueling monitoring program that grades the company’s overall call center services. The best of the best are then selected and given this prestigious award.

Meet Our Virtual Receptionists

A Courteous Communications prides ourselves on how we treat our staff like family. A large percentage of our virtual office receptionists think we are the best telephone answering service in the United States and as such, they have stayed with us for 25+ years! Can you imagine having the same Operations Manager, Billing Specialist and Client Relations Manager for more than two decades? We can!
Do you need our services? Call us! (800) 785-6161 Request a quote