About Our Phone Answering Service

Our 24 hour answering service allow your in-house employees to enjoy the fun of holiday office parties and long weekends. Be the boss that everyone loves when you say, “Transfer the phones to our answering service, it’s party time!” In this fun holiday article, we will discuss how our team of experts can give you and your

We here at A Courteous Communications have a motto, “We are never just the answering service.” The truth is, we are whatever our clients need us to be, but above all, we are rock star employees for offices just like yours. Being a 24 hour, 7 day a week employee is impossible for an in-house staff member.

Businesses around the United States should spend time researching known statistics that will help them develop and understand an ideal customer service experience. A Courteous Answering Service brings you this article detailing important customer service and telephone statistics your business should know. Customer Service Statistics every business should know 67% of customers hang up on

Twas the Night Before Christmas… At A Courteous Communication ‘Twas the night before Christmas, when all through’ call centerNot a creature was stirring, not even an agent;The stockings were hung by the cubicles with care,In hopes that a supervisor soon would be there;The agents were nestled all snug in their headsets,While visions of order processing danced

A Courteous Communications attended the Heart to Heart Gala in support of the Health Care Center for the Homeless on November 7th, 2014. The live receptionist service team here at Courteous Answering Service was represented by Doris Primicerio, President and CEO of our business answering service located right here in Orlando, Florida. The Health Care Center for