About Our Phone Answering Service

I asked 5 of my friends to give me a description of what they thought an agent in a call center does. A few of them had a basic knowledge, while the other two had absolutely no clue. If you have ever wondered if a position as a virtual receptionist in a 24 hour call center would be

A Courteous Communications teamed up with Feeding Children Everywhere to help strike out hunger amongst children. Our team at A Courteous Communication has been anticipating this charity event for weeks. On September 3, 2014, we packaged thousands of meals to be delivered to hungry children all over Central Florida. Who is Feeding Children Everywhere? The mission statement of

That’s right, A Courteous Telephone Answering Service Takes the ALS Ice Bucket Challenge! President of A Courteous Communications, Doris Primicerio, and Vice President, Jean Pearson, were both nominated to undergo the charity challenge that is sweeping up the nation. This past Monday afternoon, Jean accepted the ALS Ice Bucket Challenge and Doris Primicerio decided to pony up the penalty of

Our outstanding virtual receptionist and telephone messaging services win us another national award in the telecommunications industry, theATSI Award of Excellence. Join A Courteous Communication’s staff as we joyously sing from the rooftops, “We did it! We won the award of excellence for outstanding customer service again!” We are extremely honored to accept such a highly coveted award

Overflow answering service – Does your business need one? So your company already has an internal on-site receptionist, but how can you benefit from a virtual receptionist taking your overflow calls? Read on to learn what exactly an overflow answering service can do for your business. Let us start off by asking you a general question. What do