Virtual Receptionists

Did you know that the cost to train one virtual receptionist to the basic start level at our phone answering service is over $1,000! This figure doesn’t even include the continuous quality control training throughout our employees’ careers at A Courteous Communications. Step behind the scenes with us and learn more about our dedicated hiring process to

When was the last time you placed a mystery call to your business to see how your callers are being greeted and helped? If the answer is never, it’s high time you were proactive to make certain your customer service matches your expectations. Our inbound call center brings you the top 10 bad habits that your in-house

Being experts in communication, our virtual receptionists understand just how important words can be. In this special homage to our nation, we wanted to take a look back in time at some of the most memorable speeches that helped shape America. Famous Speeches That Defined Our Nation  George Washington – Farewell Address, 1796 Considered as one of

Are you a small business owner that is using your cell phone as your main business contact number? If you are, our cell phone answering service is shaking our head and urging you to read on to learn why you need a new communication approach in 2016. How our cell phone answering service can help your small

The winter season can offer business owners lots of chances to close down operations to spend the holidays with family and friends. But how does a hungry business entrepreneur actually break away from work long enough to enjoy quality time with loved ones? Time management is the secret sauce in all successful business owners’ lives.