Blog

On a weekly basis, virtual receptionists in the telecommunications industry are faced with providing direct human interaction and telephone support for your business. We are Real Virtual Receptionists! Read on to learn what makes us tick.  All of our receptionists are Real Virtual Receptionists! At A Courteous Communications Telephone Answering Service, we want to make sure

Overflow answering service – Does your business need one? So your company already has an internal on-site receptionist, but how can you benefit from a virtual receptionist taking your overflow calls? Read on to learn what exactly an overflow answering service can do for your business. Let us start off by asking you a general question. What do

Does Your Business Close at 5:00 pm? Say you missed just 2 new customer calls a month because you offer normal 9-5 business hours. This means you lose 24 new customers a year!!! How would your business annual profit margin look if you had a minimum of 24 more paying customers? Think about your profits

You may not be aware, but A Courteous Communications enters our staff into customer service competitions in the business telephone answering service industry each year. Yes, we enter our virtual receptionists into annual competitions within the telecommunications industry so that we can be in the running to win fantastic awards, but mainly, we enter to keep our skills sharp,

Are Your Business Telephone Lines Ringing Off the Hook Due to the Emergency Snow Days? Read on about how our small business answering service can give you the telephone support your business needs during natural disasters.  A Courteous Communications has been answering the telephone lines for small and large businesses since 1986. During that time, our services have aided