Answering Services

Do you feel that you waste a lot of time at work trying to keep up with your tasks, projects and deadlines? In this day and age, there are innovative tools that can help you tackle your workload and be more productive than ever.   In this article, we give you a crash course on

Before heading out on your next business trip, take a moment to review our checklist featuring the essentials you’ll need to run an effective mobile office. This article is not to be mistaken as a guide to help you stay connected while on vacation; we think you should enjoy your holiday completely unplugged. These business travel

A Courteous Communications has been providing elite call answering services since 1986 and in this article, we want to spotlight one of our popular business services. We have all heard that special introduction recording, “Your call may be recorded for quality assurance purposes.” What exactly does call recording consist of and how does it help

It’s that time of year again when floral shops, big and small, have a rush of business for the lover’s holiday. Valentine’s Day will bring you plenty of new business and you only have a short amount of time to fulfill all orders and obligations. On a day when you experience intensely high call volumes,

Here’s a little riddle to get your internet research started. What is open 24/7/365; speaks multiple languages; handles millions of communication transactions annually; and never calls in sick? Nope, it’s not the Internet, and it’s not an actual telephone. It’s an inbound call center! What is an inbound call center? Today’s article is devoted to