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Does Your Business Close at 5:00 pm? Say you missed just 2 new customer calls a month because you offer normal 9-5 business hours. This means you lose 24 new customers a year!!! How would your business annual profit margin look if you had a minimum of 24 more paying customers? Think about your profits

You may not be aware, but A Courteous Communications enters our staff into customer service competitions in the business telephone answering service industry each year. Yes, we enter our virtual receptionists into annual competitions within the telecommunications industry so that we can be in the running to win fantastic awards, but mainly, we enter to keep our skills sharp,

Ever wonder about the inner workings of a 24 hour business telephone answering service? When thinking of a business telephone answering service that operates 24 hours a day, 7 days a week, what comes to mind? Do you picture a room full of talking operators halfway around the world talking into their headsets in a fast-paced

Are Your Business Telephone Lines Ringing Off the Hook Due to the Emergency Snow Days? Read on about how our small business answering service can give you the telephone support your business needs during natural disasters.  A Courteous Communications has been answering the telephone lines for small and large businesses since 1986. During that time, our services have aided

You read that right, yes, I love my job and I look forward to the varying scenarios I am faced with each day I am answering business telephone lines.  I am not writing this diary entry for the benefit of my telephone answering service supervisor, lol, I am writing it to share the hidden beauties of