Outsourcing your calls to an off-site location can be a bit of a mystery. Who’s going to answer my calls? How are they going to answer my customer’s inquiries? What tasks can a virtual live receptionist service handle on my behalf? Here’s a quick roundup of 10 facts that’ll help you hire the best answering service for
We’re quickly approaching 2017 and you’ve finally decided to turn your dream of opening your own business into a reality. You’ve realized that you can build your startup with little to no capital if you keep your overhead costs low. The practical and affordable virtual office business model seems very attractive to you and you’re
Working in a business answering service is a highly underrated career; we’re more than just a voice on the other end of a telephone. Our team is responsible for acting as a gatekeeper and assistant for thousands of businesses. We must be on our game 24 hours a day, 7 days a week and 365
Being a virtual receptionist is a highly undervalued and underestimated profession. We have to constantly be on guard; ready for anything with a cheerful smile on our face and helpful demeanor. We work hard at 3 pm and 3 am; during weekends and holidays. We field emergency calls for hospitals and book table reservations for well-known restaurants.
We love giving behind the scenes and detailed looks into our field of expertise. For those of you not in the telecommunication’s industry, we want to help you understand and locate the best answering service solution for your needs. In this article we feature the various answering services available, but give you an insider look