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In the ambitious city of Orlando, A Courteous Communications started out as a small business with just one telephone agent. Nearly thirty years later, our Florida-based 24 hour answering service has expanded into other states like California, Tennessee and more. Basically, we know the stresses and hiccups you run into as small business owners and startup companies.

In a land of so many virtuals, it is not surprising that many startup businesses and small business entrepreneurs choose to begin their company as a virtual office. In this article, we will pick apart what a virtual office is and more importantly, what a virtual office receptionist can bring to your mobile company. Allow our 24 hour

Businesses around the United States should spend time researching known statistics that will help them develop and understand an ideal customer service experience. A Courteous Answering Service brings you this article detailing important customer service and telephone statistics your business should know. Customer Service Statistics every business should know 67% of customers hang up on

Here at A Courteous Communications, we like to write helpful articles that guide entrepreneurs and business owners in the right direction for growing a successful business. Since opening our doors in 1986, we have always said that our success depends on our clients’ success. Our virtual receptionist team wanted to share this very interesting Forbes’ article, 7

That’s right, A Courteous Telephone Answering Service Takes the ALS Ice Bucket Challenge! President of A Courteous Communications, Doris Primicerio, and Vice President, Jean Pearson, were both nominated to undergo the charity challenge that is sweeping up the nation. This past Monday afternoon, Jean accepted the ALS Ice Bucket Challenge and Doris Primicerio decided to pony up the penalty of