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25thFeb2016
How an Infographic Can Help Your Business Website
Infographic is comprised of two words: information and graphic. It’s no large feat to decipher that an infographic is simply a visual representation of information in a graphic format designed to make data easily understandable. The Digital Age has put a clear stamp on what a modern-day infographic should look like, but this visual journalistic
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22ndFeb2016
5 Ways to Keep Your Email Friendly and Professional
Did you know that in 2015, as a global population, we sent and received over 205 billion emails on a daily basis? Over half of those emails were business related and the number is expected to grow by 3% each year. Since email communication remains to be prevalent and relevant in today’s business world, you have to
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17thFeb2016
Call Center Customer Service Tips for “Shaking Off” a Tough Call
Just get off the phone with an irate and brutally loud customer? Bad telephone conversation with your boss that has left you stressed? No matter the cause, tough calls can you leave you physically and emotionally drained. Don’t worry we can help! Having answered millions upon millions of calls over the past 30 years, we
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8thFeb2016
Customer Service Advice: How to Effectively Handle Negative Feedback
Back in the day, if a customer was dissatisfied with your company they were thought to have told 10 people about their bad experience. In today’s world of viral content, that number goes up drastically and can even put a company out of business. The digital age has broadened word of mouth reviews and criticisms
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4thFeb2016
10 Reasons You Need to Outsource Business Calls to a Phone Answering Service
Are you trying to understand if outsourcing your incoming calls is a good investment for your business? In this article, we break down the top 10 reasons you should hire a phone answering service this year.    Why you should outsource calls to a phone answering service: 1.) More Time to Focus on Business Operations How much
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