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22ndFeb2017
24 Hour Call Center: It’s not always about missing the call; it’s about how it’s answered
You and other busy business owners may have general questions like, “When can an answering serviceanswer my business lines?” The answer to this question is simple- 24 hours a day 7 days a week! We like to help busy business owners and office staff when they need us the most. In this article, we discuss how
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16thFeb2017
Is Nepotism Bad for Business? The pros and cons of hiring family and friends.
Nepotism has been a hot topic these days with everything going on in the White House. But the truth is that nepotism has been a staple in countless political, religious and business decisions for centuries.  Is nepotism bad for business? Let’s closely examine nepotism in business to maximize on the pros of hiring family members, while
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24thOct2016
You Can’t Rely On Your Website to Give Excellent Customer Service and Here’s Why
Not only are you a business owner, but you’re a customer too; a customer to other businesses. Just like your customers, you conduct your own research before committing to buying a particular product or service. But what happens when you can’t find what you’re looking for? If you’re like the majority of consumers, you get
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19thSep2016
Customer Service Hall of Fame: How 5 Companies Deliver Excellent Customer Service
Providing excellent customer service can be an extremely large project to undertake. Sure, you want to give great service that meets the expectations of your customers, but in today’s day and age, is meeting their expectations enough? In this very special article, we’re showcasing 5 very different companies that are making waves when it comes to providing
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20thJul2016
10 More Funny Voicemail Greetings Recorded by Celebrities
You all loved our last published article featuring funny voicemail greetings recorded by celebrities so much, we thought we’d share more. Our telephone answering service rarely recommends having an automated voicemail or automated menu system serve your calling customers. When your business line rings, you really need to show your customers that their calls are important enough
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