outsourcing

In the real estate industry, answering incoming telephone calls is critical to obtaining long-term success. Homebuyers and homeowners are searching for a realtor and if you let a call go to voicemail, you risk losing tens of thousands of dollars. A Real Estate Answering Service can do a lot more than answer your phone lines 24 hours

It’s Sunday night. You’ve just spent your weekend worry free, relaxing and enjoying your time off. Then all of a sudden it hits you. Tomorrow is Monday! You get a pit in your stomach and start feeling overwhelmed by the thought of your to-do list for the upcoming workweek. Even those who love their jobs

Not only are you a business owner, but you’re a customer too; a customer to other businesses. Just like your customers, you conduct your own research before committing to buying a particular product or service. But what happens when you can’t find what you’re looking for? If you’re like the majority of consumers, you get

Providing excellent customer service can be an extremely large project to undertake. Sure, you want to give great service that meets the expectations of your customers, but in today’s day and age, is meeting their expectations enough? In this very special article, we’re showcasing 5 very different companies that are making waves when it comes to providing

According to a recent Bloomberg BNA survey, Who is Laboring on Labor Day, “97% of employers [will] provide a paid day off for all or most employees on Labor Day.” How much business are you expecting to lose by closing your business in observance of Labor Day? Or, if you intend to have some employees come