business tips

If you’re just starting a business, you’re most likely entering an intensely competitive market. It’s hard not to bump elbows with your competition and it’s equally hard to stand out amongst them. Even though your market is crowded, you think you can sell your product or service better than the current businesses out there. Our business

When you’re a business that caters to other businesses, you have a very unique ability to create powerful and long-term relationships. By relating to your customers on an entrepreneurial level, you can encourage a more intimate and lasting connection. We want to help you learn how to give your customers that extra special attention that

Do you feel that you waste a lot of time at work trying to keep up with your tasks, projects and deadlines? In this day and age, there are innovative tools that can help you tackle your workload and be more productive than ever.   In this article, we give you a crash course on

Our digital call center has been answering calls for businesses like yours since 1986. That’s 30 years of offering telecommunication customer service 24 hours a day, 7 days a week. In that time, we’ve become trustworthy experts in our industry and handle millions upon millions of call transactions each year. Needless to say, we’re a

Gallop released their 2015 Employee Engagement Report and it shares insights on why your production levels may seem stagnant. The US. based study shared that, “The majority (50.8%) of employees were not engaged, while another 17.2% were actively disengaged.” So what do these shocking staff stats mean to business owners and office managers? Simply put, you need