business tips

Our live answering service has the pleasure of handling the business lines for just about every profession and industry out there. We answer calls on behalf of doctors, electricians, realtors, restaurants and niche businesses (like hot air balloon rides).  For over 30 years we’ve offered highly skilled virtual receptionists to help business owners run their companies more

Being an exceptional communicator is a trait that many professionals seek to acquire. Your communication skills will directly affect every aspect of your business; from acquiring customers to maintaining professional relationships. If you’re less than confident in your ability to communicate in a professional setting, it’s time you made a change.  In order to effectively

Providing excellent customer service can be an extremely large project to undertake. Sure, you want to give great service that meets the expectations of your customers, but in today’s day and age, is meeting their expectations enough? In this very special article, we’re showcasing 5 very different companies that are making waves when it comes to providing

According to a recent Bloomberg BNA survey, Who is Laboring on Labor Day, “97% of employers [will] provide a paid day off for all or most employees on Labor Day.” How much business are you expecting to lose by closing your business in observance of Labor Day? Or, if you intend to have some employees come

Businesses around the world are scrambling to attract and engage Millennials since learning about their annual buying power. This up-and-coming generation is expected to, “Spend more than $200 billion annually starting in 2017 and $10 trillion in their lifetimes.” These digitally driven consumers have unique expectations and demands concerning who they do business with. In order to