business advice

When was the last time you placed a mystery call to your business to see how your callers are being greeted and helped? If the answer is never, it’s high time you were proactive to make certain your customer service matches your expectations. Our inbound call center brings you the top 10 bad habits that your in-house

It’s that time of year again when floral shops, big and small, have a rush of business for the lover’s holiday. Valentine’s Day will bring you plenty of new business and you only have a short amount of time to fulfill all orders and obligations. On a day when you experience intensely high call volumes,

The winter season can offer business owners lots of chances to close down operations to spend the holidays with family and friends. But how does a hungry business entrepreneur actually break away from work long enough to enjoy quality time with loved ones? Time management is the secret sauce in all successful business owners’ lives.

All new business owners are faced with the reality that in order to be successful, you must learn how to sell yourself with confidence to some form of audience. Whether you are pitching your ideas to investors, potential customers or addressing your in-house staff; you must be clear, professional and self-assured. In this week’s business advice

Why you need a blog for your business You have just started your own business and we here at A Courteous Communications congratulate you on taking the steps needed to grow your new venture. You have set up your website and social media profiles but you may be debating on whether your new startup business