business advice

A great way to keep existing customers and attract new customers is to make your business gracious and well-mannered. Showing appreciation to loyal customers should be on your priority list to ensure your brand is trusted and admired. Follow one or more of these creative ways to say thank you to your customers and build strong, lasting

Infographic is comprised of two words: information and graphic. It’s no large feat to decipher that an infographic is simply a visual representation of information in a graphic format designed to make data easily understandable. The Digital Age has put a clear stamp on what a modern-day infographic should look like, but this visual journalistic

Did you know that in 2015, as a global population, we sent and received over 205 billion emails on a daily basis? Over half of those emails were business related and the number is expected to grow by 3% each year. Since email communication remains to be prevalent and relevant in today’s business world, you have to

Customers are the lifeblood of your business. Without their business, your business doesn’t have a chance. Kate Zabriskie shared a wonderfully simple and powerful viewpoint, “The customer’s perception is your reality.” In order to be able to cater to your customers’ perceptions, you must take an interest in getting to know them better. Take a look

Are you shopping around trying to find the best answering service to handle your calling customers? Are all the answering service websites starting to look the same? We want to help narrow your search and decide on the best company to outsource your calls to. Elite answering services adhere to strict guidelines that you can