answering service

Outsourcing your calls to an off-site location can be a bit of a mystery. Who’s going to answer my calls? How are they going to answer my customer’s inquiries? What tasks can a virtual live receptionist service handle on my behalf? Here’s a quick roundup of 10 facts that’ll help you hire the best answering service for

In a perfect world, your eCommerce website would be sufficient to attract, engage and assist all of your customers. However, in the real world, some of your customers will require additional assistance in their times of need. Outsourcing your incoming calls to a technical support answering service will save your eCommerce business time, money and unneeded stress.

In the real estate industry, answering incoming telephone calls is critical to obtaining long-term success. Homebuyers and homeowners are searching for a realtor and if you let a call go to voicemail, you risk losing tens of thousands of dollars. A Real Estate Answering Service can do a lot more than answer your phone lines 24 hours

Not only are you a business owner, but you’re a customer too; a customer to other businesses. Just like your customers, you conduct your own research before committing to buying a particular product or service. But what happens when you can’t find what you’re looking for? If you’re like the majority of consumers, you get

September 23, 2016, Quebec City, Quebec: A Courteous Communications of Orlando, FL is happy to announce that it has been honored with the exclusive 2016 CAM-X Award of Excellence for the 2nd consecutive year. The Canadian Call Management Association (CAM-X), the industry’s Trade Association for providers of call center services, presents this prestigious international award annually. Doris Primicerio,