answering service

When you think of Valentine’s Day, you may assume that flower shops are the only businesses that really feel the love each year. Yeah, our florist clients rake in 20% of their annual sales on this lover’s holiday, but there are plenty of other businesses that can catch the love bug on February 14th as well.

Delivering excellent customer satisfaction should be your business’s priority; without happy customers, your business is just an expensive hobby. Are your employees properly trained to assist your customers? Is your website helping or hurting your online sales? What do your customers face when returning a product? Answer these questions by following this week’s customer service tips that

Movies like 9 to 5, Office Space and Horrible Bosses shed an uncomfortable light on what employees really think about their scary superiors. Answer the following questions and decide once and for all, are you a good boss? Do I know how to delegate? Delegating is a skill that all business owners need to master at one point in their career.

Orlando, Florida: A Courteous Communications is pleased to announce that it has been selected as the preferred answering service provider for Adventist Health Systems for the Florida Region and surrounding areas. This partnership will include its medical facilities in Central Florida, East Florida, West Florida, Mid American Region (KS and WI), Southeast region (GA, KY,

In 2015, Americans spent approximately $630 billion dollars during the holiday shopping season. The holiday rush begins with Black Friday, Small Business Saturday and Cyber Monday, but 67% of consumers admit to starting their holiday shopping in December.  With shopping statistics like these, it’s no wonder business owners see a dramatic spike in sales the last month of the