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14thJan2016
What is an Inbound Call Center?
Here’s a little riddle to get your internet research started. What is open 24/7/365; speaks multiple languages; handles millions of communication transactions annually; and never calls in sick? Nope, it’s not the Internet, and it’s not an actual telephone. It’s an inbound call center! What is an inbound call center? Today’s article is devoted to
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11thJan2016
Our Virtual Receptionists Take a Look at Famous Speeches That Shaped Our Nation
Being experts in communication, our virtual receptionists understand just how important words can be. In this special homage to our nation, we wanted to take a look back in time at some of the most memorable speeches that helped shape America. Famous Speeches That Defined Our Nation  George Washington – Farewell Address, 1796 Considered as one of
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7thJan2016
Understanding the Benefits of Volunteering from Our 24 Hour Call Center
A Courteous Communications believes in giving back to the community in any way we can. Sometimes, people just need a little help to get back on their feet and we really enjoy providing that assistance when we can. Our virtual receptionists spend their free time as volunteers for several Orlando charitable organizations not because our 24
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28thDec2015
3 Ways a Digital Call Center Helps Your Office Go Green
If you are a small business owner looking to go green in 2016 we suggest hiring a digital call center. A digital call center is a team of virtual receptionists that focus on the latest telecommunication’s technology to communicate and engage with your calling customers. In this special article, we will take a look at 3 specific
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9thDec2015
A Guide to Male and Female Business Communication Styles
Women and men have been co-existing since the beginning of humankind but it isn’t until recent years that women have had the same rights in the workforce as men. The earliest form of integrating equality between the two genders came about in 1903 when the National Women’s Trade Union League(WTUL) was established to advocate for improved
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