24 Hour Call Center

It’s that time of year again; it’s tax time. Business owners around the U.S. will start scrolling through their receipts from last year looking for deductions. There are countless articles on the web that feature tax deductions that small business owners often overlook. In this article, we want to feature, specifically, 5 independent contractor services

You want to start your new business right this year and feel that it may be the perfect time to hire help. This week’s Business Advice for Startups is geared towards providing you with useful information to help you steer clear of these common hiring mistakes.  Hiring Mistakes to Avoid 1.) Not Hiring Any Help We fully

Did you know that the cost to train one virtual receptionist to the basic start level at our phone answering service is over $1,000! This figure doesn’t even include the continuous quality control training throughout our employees’ careers at A Courteous Communications. Step behind the scenes with us and learn more about our dedicated hiring process to

The A Courteous Communications’ team loves to give back to the community by volunteering as much as we can. Our 24 hour call center enjoys spending the day packing food to be delivered to hungry children; serving at a local soup kitchen; and even dressing up to attend charity events to give all we can. Since our

When was the last time you placed a mystery call to your business to see how your callers are being greeted and helped? If the answer is never, it’s high time you were proactive to make certain your customer service matches your expectations. Our inbound call center brings you the top 10 bad habits that your in-house