The Best Answering Service

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Blog

22ndFeb2017
24 Hour Call Center: It’s not always about missing the call; it’s about how it’s answered
You and other busy business owners may have general questions like, “When can an answering serviceanswer my business lines?” The answer to this question is simple- 24 hours a day 7 days a week! We like to help busy business owners and office staff when they need us the most. In this article, we discuss how
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16thFeb2017
Is Nepotism Bad for Business? The pros and cons of hiring family and friends.
Nepotism has been a hot topic these days with everything going on in the White House. But the truth is that nepotism has been a staple in countless political, religious and business decisions for centuries.  Is nepotism bad for business? Let’s closely examine nepotism in business to maximize on the pros of hiring family members, while
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15thFeb2017
Startup Business Advice: Survive the Startup Failure Rate and Build a Business That Lasts
We’re in the Entrepreneurial Renaissance Age and business startups quickly rise and unfortunately drop just as fast. In their most recent report, the Small Business Association advised that 78.5% of new establishments survived their first year in the United States. And that’s just the survival rate; most new companies don’t turn a profit quickly. For
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13thFeb2017
Our Valentine’s Day Answering Service Works in Overdrive for All Business Owners
When you think of Valentine’s Day, you may assume that flower shops are the only businesses that really feel the love each year. Yeah, our florist clients rake in 20% of their annual sales on this lover’s holiday, but there are plenty of other businesses that can catch the love bug on February 14th as well.
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9thFeb2017
Customer Service Tips: Improve Your Business by Becoming a Mystery Shopper
Delivering excellent customer satisfaction should be your business’s priority; without happy customers, your business is just an expensive hobby. Are your employees properly trained to assist your customers? Is your website helping or hurting your online sales? What do your customers face when returning a product? Answer these questions by following this week’s customer service tips that
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