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With the beginning of every New Year, we all have personal New Year’s resolutions to commit to and try our hardest to fulfill in the months to come. However, if you are a small business owner, do you take the time to set aside resolutions and goals for your business as well? We want to help

Twas the Night Before Christmas… At A Courteous Communication ‘Twas the night before Christmas, when all through’ call centerNot a creature was stirring, not even an agent;The stockings were hung by the cubicles with care,In hopes that a supervisor soon would be there;The agents were nestled all snug in their headsets,While visions of order processing danced

Each year our team here at A Courteous Communications, the best answering service, lets loose and celebrates with a fun and festive Christmas Office Party. We took this year’s photos and thought it would be fun to bring you the 12 Days of Christmas; with a Business Telephone Answering Service Twist! On the first day of

For many restaurants the only time the phone is being answered is when the restaurant is open for business. If a potential customer is calling and the restaurant is not opened, the questions they have are not going to be answered and their table reservations are not being booked. Think about this important question: How Much

According to recent studies, realtors and real estate brokerage firms are upping the ante when it comes to providing 24 hour customer service and real-time technologies when listing their properties. With the endless amount of on-line services available to homebuyers, you may start asking yourself, “How can my real estate business survive in today’s saturated