Author: Courteous Communications

Outsourcing your calls to an off-site location can be a bit of a mystery. Who’s going to answer my calls? How are they going to answer my customer’s inquiries? What tasks can a virtual live receptionist service handle on my behalf? Here’s a quick roundup of 10 facts that’ll help you hire the best answering service for

Have you ever been on the receiving end of an unprofessional conversation when calling a business? It’s just the worst. Not only does it ruin your mood, it also makes you question the competence of the business you called.    More often than not, receptionists are responsible for providing your customers with their first impressions

We’re quickly approaching 2017 and you’ve finally decided to turn your dream of opening your own business into a reality. You’ve realized that you can build your startup with little to no capital if you keep your overhead costs low. The practical and affordable virtual office business model seems very attractive to you and you’re

Are you shopping around for the best answering service to bulk up your business’s customer service? If you’re wanting a quick and straight-to-the-point resource to learn more about the available answering services for small business owners, read on.  Since you’re not a telecommunication’s expert, you may not know what a virtual receptionist can and can’t do. To

It’s almost 3pm and your to-do list is still a mile long. Where did the time go? If you often find yourself in this situation at work, it may be time to change your routine and find some creative ways to improve your work productivity. Effective productivity involves creatively managing your tasks at hand and