Month: March 2016

If you work or have worked in the medical industry, you know how hectic telecommunications can be. Here at A Courteous Communications, we facilitate and handle millions of medical call transactions each year. Whether we are answering for hospitals, medical sole-practitioners, care centers or other medical facilities, we bring a unique and beneficial set of

As a business owner, you have to commit to providing the best possible product or service available to consumers in need. You may have developed some bad work habits that are hindering your business from growing. We want to help you reach your company’s true potential by shaking off 5 bad habits often committed by entrepreneurs. Bad

Here at A Courteous Communications, we love sharing our 30 years of customer service experience with business owners. In this article, we want to help you map out an exceptional customer experience by showing you how to anticipate what your customer wants. Understanding customers’ needs will allow you to provide service that attracts new customers

Are you shopping around trying to decide if you should hire an after hours answering service to handle your calling customers? Take a look at the top 5 ways our digital call center can work for you 24 hours a day, 7 days a week and 365 days a year. Benefits Of Our After Hours Answering Service

A great way to keep existing customers and attract new customers is to make your business gracious and well-mannered. Showing appreciation to loyal customers should be on your priority list to ensure your brand is trusted and admired. Follow one or more of these creative ways to say thank you to your customers and build strong, lasting