phone answering service

So you’ve researched the benefits of hiring a virtual receptionist team to provide 24-hour phone coverage and you’re ready to start forwarding your calls. We want to help you get an inside look at how to train and communicate with your new off-site team. Follow these helpful tips to get the most out of outsourcing

Do plumbers need a receptionist or some sort of administrative help? We think so. If you’re the proud owner of a small plumbing business or work as a mobile plumbing contractor, we want to show you how a virtual receptionist can help grow your plumbing business overnight. Here are the top 10 ways an after-hours answering

The majority of consumers are familiar with automated attendants and automated attendant systems. An automated attendant intercepts a business’s incoming phone calls and then provides a series of menu options for the caller to choose from. So if you’ve ever called a business and received an automated greeting asking you to, “press 1 for sales;

The etiquette of business can be defined as, “the set of written and unwritten rules of conduct that make social [and business] interactions run more smoothly.” Whether you previously turned to Robert’s Rules of Order or Emily Post’s Etiquette, times have certainly changed in the business world. Here we discuss some of the most common and modern business

A customer reaches out to contact your office and the phone call is rerouted to a digital call center. A virtual receptionist handles your calls, forwards your messages and updates your calendar. And there you have it; a simplistic view of how a call center streamlines your business communications. To get a detailed understanding of