17thJan2017
Providing superior service to customers during all interactions can be a daunting task for some small business owners. Excellent service should be your constant priority, but sometimes a busy SMB owner can have trouble keeping up with all the moving parts of their business. To help you out, here are 20 ways you can easily
5thJan2017
Starting and maintaining a virtual office from home is highly attractive to new business owners. The Digital Age allows entrepreneurs to build their startup company with just a website and a dream; requiring little to no capital to get started. However, having the discipline to stay productive while at home can be challenging. Some
12thDec2016
In 2015, Americans spent approximately $630 billion dollars during the holiday shopping season. The holiday rush begins with Black Friday, Small Business Saturday and Cyber Monday, but 67% of consumers admit to starting their holiday shopping in December. With shopping statistics like these, it’s no wonder business owners see a dramatic spike in sales the last month of the
8thNov2016
In a perfect world, your eCommerce website would be sufficient to attract, engage and assist all of your customers. However, in the real world, some of your customers will require additional assistance in their times of need. Outsourcing your incoming calls to a technical support answering service will save your eCommerce business time, money and unneeded stress.
1stNov2016
In the real estate industry, answering incoming telephone calls is critical to obtaining long-term success. Homebuyers and homeowners are searching for a realtor and if you let a call go to voicemail, you risk losing tens of thousands of dollars. A Real Estate Answering Service can do a lot more than answer your phone lines 24 hours