Outsourcing Telephone Calls

If you’re a current customer of our Summertime Business Answering Service, or are looking for various tasks our team can perform on your behalf; this article is for you! Here is a list of 20 bits of information that you should contact us about. We want to deliver the most accurate and up-to-date customer assistance possible.

Everyday our telephone messaging service receives questions about what we do and how we do it. We handle millions of caller transactions every year and are proud of our award-winning services. If you’re a business owner that wants to ask a few questions before outsourcing your business telephone calls, take a look at the top 10 questions

Entrepreneurs are constantly trying to keep their overhead costs and operational expenses as low as possible. In this article, our digital call center shows you how you can save money by outsourcing business calls.   Saving Money by Outsourcing Business Calls 1. Electronic communication saves your business money. Our virtual receptionists are very green in that

If you’ve found this article, it means that as a business owner, you understand that employee morale drastically affects your bottom line. You know engaged employees perform 202% better than disengaged employees; that 7 out of 10 American employees admit they aren’t working to their full potential; and unhappy employees will take 15 more sick days each year than the average

Delivering excellent customer satisfaction should be your business’s priority; without happy customers, your business is just an expensive hobby. Are your employees properly trained to assist your customers? Is your website helping or hurting your online sales? What do your customers face when returning a product? Answer these questions by following this week’s customer service tips that