call center services

When was the last time you placed a mystery call to your business to see how your callers are being greeted and helped? If the answer is never, it’s high time you were proactive to make certain your customer service matches your expectations. Our inbound call center brings you the top 10 bad habits that your in-house

What do you call the hardworking professionals that answer millions upon millions of calls each year? We go by so many names and since our services have such a broad range, we are equivalent to combining several employees into one job description. Whatever you call us – operators, customer service reps, telephone agents or virtual

Being experts in communication, our virtual receptionists understand just how important words can be. In this special homage to our nation, we wanted to take a look back in time at some of the most memorable speeches that helped shape America. Famous Speeches That Defined Our Nation  George Washington – Farewell Address, 1796 Considered as one of

Calling all new business owners, we have gathered some very interesting predictions and trends that can help you in 2016. In our special series, Business Advice for Startups, we wanted to bring you 10 creative ways to help your business stand out in 2016.  Our 2016 Business Advice for Startups  1. Fresh Website Content Will Never Go

A Courteous Communications believes in giving back to the community in any way we can. Sometimes, people just need a little help to get back on their feet and we really enjoy providing that assistance when we can. Our virtual receptionists spend their free time as volunteers for several Orlando charitable organizations not because our 24