Business answering service

Did you know that the term “customer service tips” is searched thousands of times on Google each month? So many business professionals are actively seeking top advice on how to improve their business’s customer service experience. Being leaders in customer service, we want to help. Below are 5 inspirational quotes and lessons that can help

One of the things our virtual receptionists love most is being mistaken as an in-house employee for the businesses we answer for. It means that our attention to detail, customer service efforts and weekly training meetings really help us to provide the best service possible. Here are the top 10 reasons our after-hours answering service is often

The majority of consumers are familiar with automated attendants and automated attendant systems. An automated attendant intercepts a business’s incoming phone calls and then provides a series of menu options for the caller to choose from. So if you’ve ever called a business and received an automated greeting asking you to, “press 1 for sales;

The etiquette of business can be defined as, “the set of written and unwritten rules of conduct that make social [and business] interactions run more smoothly.” Whether you previously turned to Robert’s Rules of Order or Emily Post’s Etiquette, times have certainly changed in the business world. Here we discuss some of the most common and modern business

Facebook first opened their site to businesses back on November 6, 2007 when they launchedFacebook Business Pages. The early adopters of marketing on Facebook included approximately 100,000 businesses. According to Facebook, “There are now more than 40 million active small business Pages on Facebook.” How is a business page supposed to stand out with so many fish in