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Providing superior service to customers during all interactions can be a daunting task for some small business owners. Excellent service should be your constant priority, but sometimes a busy SMB owner can have trouble keeping up with all the moving parts of their business.  To help you out, here are 20 ways you can easily

Starting and maintaining a virtual office from home is highly attractive to new business owners. The Digital Age allows entrepreneurs to build their startup company with just a website and a dream; requiring little to no capital to get started. However, having the discipline to stay productive while at home can be challenging.    Some

One of the biggest dilemmas you probably face at work is a midday craving. You want something sweet, you want something crunchy or you just want something to get you through the rest of your workday. Many offices unfortunately are not very accommodating in providing healthy snack options for you to choose from. These 10

We don’t want to burst any entrepreneurial bubbles, but, “Only 8% of Americans that make a New Year’s resolution, achieve their resolution.” How can a business owner beat this sad statistic? Hiring a virtual live receptionist service this year is guaranteed to increase your chances of achieving these common New Year’s resolutions: • I want to attract new/more customers

Christmas is officially over and Americans all over the country are starting to consider which presents will stay and which will go. According to the National Retail Federation, “Americans returned about $284 billion in merchandise last year.” No matter how many return requests you’re planning to receive this year, you’ll need to prepare your staff to