Month: August 2016

You may have come across the rumor that email marketing has died and is no longer a relevant marketing tool. It’s not dead, like everything else, it’s just become necessary to focus on smart email marketing. We’re here to share some small business marketing advice, statisticsand research that will help you decide how to approach your

For years our live answering service has been sharing quality and useful content to help you perfect your business. We sincerely enjoy researching and gathering information to make sure you stay up to date with all things relating to customer service and business communications.  In this article, we round up key statistics and facts we’ve shared in

Globally, business owners are being forced to learn more about trending business buzz words like “cloud computing,” “internet of things,” “big content,” or “marketing automation.” With all the new solutions being offered, it’s hard to keep track of what you should implement and what can wait. In this week’s business growth strategies article, we want to give

As a business owner, you’re constantly looking to find effective business growth strategies. You want to answer the million-dollar question, “How do I expand my business overnight?” There are numerous paths you can choose to focus on towards growing your business’s market share. In this article, we want to focus on staffing strategies that will encourage

Do you have trouble keeping highly skilled and engaged employees on your team? If you’re noticing a pattern of good employees flying the coup, it’s time to pinpoint the problem so you can quickly solve it.  High employee turnover rates are costing your company more than you may know.  • Cost of replacing entry level