15thJun2016
If you’re a physician, medical office manager, nurse or hospital administrator responsible for creating a script for your after hours medical call center, you’ve come to the right place. In this special article we feature a medical script that will help your patients feel like they’re getting the attention their seeking at any time of day
13thJun2016
Our virtual receptionist team answers millions upon millions of calls each year for restaurants, hospitals, lawyers, plumbers, event planners and even a company that specializes in hot air balloon rides. The sky is the limit when it comes to providing elite call handling for our customers. And so, we thought it’d be fun to showcase
9thJun2016
If you’re living, breathing and have a smart phone, you’ve surely heard of Instagram. The mobile photo-sharing app and social network created in 2010 has recently embraced businesses wholeheartedly. If you’re looking to join the 200,000 businesses that already have a picture sharing account, you’ve come to the right place. In this article, we dive right into Instagram
8thJun2016
Have you ever called an office and had a receptionist chewing gum in your ear when you’re trying to leave a message? Or have you waited for a call back from the attorney you left a message for, only to find out the receptionist wrote down the wrong phone number? Having an informed and trained
6thJun2016
Did you know that the term “customer service tips” is searched thousands of times on Google each month? So many business professionals are actively seeking top advice on how to improve their business’s customer service experience. Being leaders in customer service, we want to help. Below are 5 inspirational quotes and lessons that can help