Month: April 2016

As a business owner in today’s highly competitive market, you cannot afford to turn away customers looking to purchase your product or service. If you don’t offer support to your calling leads in a language they can understand, those customers will have their needs met by your competitors. You can benefit greatly just by providing

When was the last time you took a look at the social media profile of a Fortune 500 company in your industry? Or cruised over the website of one of your local and direct competitors? You can learn so much by performing a little market research on your competition’s online presence. Modern day mystery shopping

As a business owner, we know you strive to keep each of your customers happy and satisfied. In a perfect world, this goal is never challenged and you never receive negative feedback or complaints. In reality, as a business owner you should expect angry calls from disgruntled and irate customers. If you accept that you

Are you expending a lot of energy researching time management tips and ways to increase productivity at work? Increasing your productivity and gaining the freedom to focus on core business tasks happen when you hire help. At first glance, you may immediately think you don’t need or can’t afford help. Allow us to walk you

There are countless benefits that you receive as a restaurateur when you decide to bring in a professional team dedicated to answering your incoming calls. Allow us to walk you through how we answer calls for restaurants so you can fully understand key guest services that we bring to the table.   After reading this call