Month: February 2016

As of 2014, there are currently 637,584 restaurants in the United States. In order to stand out in this highly competitive industry, your customer service has to always be right on point. There are many changes you can make to increase your current customer satisfaction ratings. Hiring the best restaurant answering service available will give your restaurant the competitive

Customers are the lifeblood of your business. Without their business, your business doesn’t have a chance. Kate Zabriskie shared a wonderfully simple and powerful viewpoint, “The customer’s perception is your reality.” In order to be able to cater to your customers’ perceptions, you must take an interest in getting to know them better. Take a look

Are you shopping around trying to find the best answering service to handle your calling customers? Are all the answering service websites starting to look the same? We want to help narrow your search and decide on the best company to outsource your calls to. Elite answering services adhere to strict guidelines that you can

Back in the day, if a customer was dissatisfied with your company they were thought to have told 10 people about their bad experience. In today’s world of viral content, that number goes up drastically and can even put a company out of business. The digital age has broadened word of mouth reviews and criticisms

Are you trying to understand if outsourcing your incoming calls is a good investment for your business? In this article, we break down the top 10 reasons you should hire a phone answering service this year.    Why you should outsource calls to a phone answering service: 1.) More Time to Focus on Business Operations How much