Month: January 2016

It’s that time of year again when floral shops, big and small, have a rush of business for the lover’s holiday. Valentine’s Day will bring you plenty of new business and you only have a short amount of time to fulfill all orders and obligations. On a day when you experience intensely high call volumes,

Here’s a little riddle to get your internet research started. What is open 24/7/365; speaks multiple languages; handles millions of communication transactions annually; and never calls in sick? Nope, it’s not the Internet, and it’s not an actual telephone. It’s an inbound call center! What is an inbound call center? Today’s article is devoted to

What do you call the hardworking professionals that answer millions upon millions of calls each year? We go by so many names and since our services have such a broad range, we are equivalent to combining several employees into one job description. Whatever you call us – operators, customer service reps, telephone agents or virtual

Being experts in communication, our virtual receptionists understand just how important words can be. In this special homage to our nation, we wanted to take a look back in time at some of the most memorable speeches that helped shape America. Famous Speeches That Defined Our Nation  George Washington – Farewell Address, 1796 Considered as one of

Calling all new business owners, we have gathered some very interesting predictions and trends that can help you in 2016. In our special series, Business Advice for Startups, we wanted to bring you 10 creative ways to help your business stand out in 2016.  Our 2016 Business Advice for Startups  1. Fresh Website Content Will Never Go