telephone customer service

You may have heard about the buzzwords sweeping the Internet nation: e-commerce or e-commerce marketing. You also may be flooded with questions about how your e-commerce website can benefit from the latest trends being practiced. What is e-commerce exactly? How can 24 hour answering services help my e-commerce website? In this article we focus on getting to the bottom of

At the start of every shift, all of our virtual receptionistsare required to turn their cell phones off or place the ringer on silent and put that mobile device away with their personal belongings in a secure locker. A Courteous Communications has a zero tolerance policy for cell phone use while our agents are on