Telephone Answering Service

Courteous Answering Service has been answering business lines for nearly thirty years and we would like to help you understand the importance of business phone etiquette. Here we list our top 6 tips for answering a business phone to better help make a great impression for your brand and company.   Our top tips for answering a

With the beginning of every New Year, we all have personal New Year’s resolutions to commit to and try our hardest to fulfill in the months to come. However, if you are a small business owner, do you take the time to set aside resolutions and goals for your business as well? We want to help

According to recent studies, realtors and real estate brokerage firms are upping the ante when it comes to providing 24 hour customer service and real-time technologies when listing their properties. With the endless amount of on-line services available to homebuyers, you may start asking yourself, “How can my real estate business survive in today’s saturated

The holiday season is my favorite part of the year as an agent at the best answering service, A Courteous Communications. The office is always decked out with holiday decorations, and the nip in the air puts everyone in a good mood. Our live receptionist service team goes all out and places special holiday treats in the break room,

I asked 5 of my friends to give me a description of what they thought an agent in a call center does. A few of them had a basic knowledge, while the other two had absolutely no clue. If you have ever wondered if a position as a virtual receptionist in a 24 hour call center would be