outsourcing

For years our live answering service has been sharing quality and useful content to help you perfect your business. We sincerely enjoy researching and gathering information to make sure you stay up to date with all things relating to customer service and business communications.  In this article, we round up key statistics and facts we’ve shared in

All small business owners need help. Some acknowledge they need help, but think they cannot afford it. Other SMB owners have trouble giving up control and choose to work insufferable hours to stay afloat. According to a SMB owner Gallop survey, “57% of small business owners say they work six or more days each week.” To be

So we’re going to start off this week’s informative blog with a statistical whammy for you to consider. Forrester Research’s US Telecommuting Forecast notes that, “34 million Americans work from home. This number is expected to reach a staggering 63 million – or 43 percent of the U.S. workforce – by 2016.” If you’re part of the

So you’ve researched the benefits of hiring a virtual receptionist team to provide 24-hour phone coverage and you’re ready to start forwarding your calls. We want to help you get an inside look at how to train and communicate with your new off-site team. Follow these helpful tips to get the most out of outsourcing

Are you expending a lot of energy researching time management tips and ways to increase productivity at work? Increasing your productivity and gaining the freedom to focus on core business tasks happen when you hire help. At first glance, you may immediately think you don’t need or can’t afford help. Allow us to walk you