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measuring customer satisfaction

How to Measure Customer Satisfaction with Your Millennial Customers
Businesses around the world are scrambling to attract and engage Millennials since learning about their annual buying power. This up-and-coming generation is expected to, “Spend more than $200 billion annually starting in 2017 and $10 trillion in their lifetimes.” These digitally driven consumers have unique expectations and demands concerning who they do business with. In order to
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