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helpful hints for your business

Best Compliments to Hear as a Small Business Owner
Getting a compliment from your customers can make all of the hard work it takes to run a small business completely worth it. Positive feedback is an indication that you’re getting something right and high customer satisfaction scores lead to loyal customers.   Here are some of the best compliments you can hope to receive
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Small Business Marketing Advice: Spam Tactics That Kill Your Email Marketing
You may have come across the rumor that email marketing has died and is no longer a relevant marketing tool. It’s not dead, like everything else, it’s just become necessary to focus on smart email marketing. We’re here to share some small business marketing advice, statisticsand research that will help you decide how to approach your
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10 Ways an After-Hours Answering Service Acts Like an In-House Employee
One of the things our virtual receptionists love most is being mistaken as an in-house employee for the businesses we answer for. It means that our attention to detail, customer service efforts and weekly training meetings really help us to provide the best service possible. Here are the top 10 reasons our after-hours answering service is often
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Social Networking for Business: How to Make Connections from Everyday Interactions
If you attend live business networking events, you already understand the importance of networking with your peers and potential customers. In this article, we want to help you discover the infinite benefits of growing your business’s network through social networking. The #MainTakeawayis that social networking for business allows you to expand your network reach with far less
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Anticipating Your Customers’ Needs for an Exceptional Experience
Here at A Courteous Communications, we love sharing our 30 years of customer service experience with business owners. In this article, we want to help you map out an exceptional customer experience by showing you how to anticipate what your customer wants. Understanding customers’ needs will allow you to provide service that attracts new customers
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