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Courteous Answering Service has been answering business lines for nearly thirty years and we would like to help you understand the importance of business phone etiquette. Here we list our top 6 tips for answering a business phone to better help make a great impression for your brand and company.   Our top tips for answering a

With the beginning of every New Year, we all have personal New Year’s resolutions to commit to and try our hardest to fulfill in the months to come. However, if you are a small business owner, do you take the time to set aside resolutions and goals for your business as well? We want to help

According to recent studies, realtors and real estate brokerage firms are upping the ante when it comes to providing 24 hour customer service and real-time technologies when listing their properties. With the endless amount of on-line services available to homebuyers, you may start asking yourself, “How can my real estate business survive in today’s saturated

A Courteous Communications attended the Heart to Heart Gala in support of the Health Care Center for the Homeless on November 7th, 2014. The live receptionist service team here at Courteous Answering Service was represented by Doris Primicerio, President and CEO of our business answering service located right here in Orlando, Florida. The Health Care Center for

The holiday season is my favorite part of the year as an agent at the best answering service, A Courteous Communications. The office is always decked out with holiday decorations, and the nip in the air puts everyone in a good mood. Our live receptionist service team goes all out and places special holiday treats in the break room,