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answering calls at a hotel

8thJul2016
Receptionist Etiquette Tips: How to Answer Telephone Calls in a Hotel
The tourism industry has turned into a free-for-all as sites like Airbnb and HomeAway introduced a new way to book travel accommodations. Boutique hotels and global hotel chain brands need to step up their guest services in order to stay in the game. Keeping your guests happy and attended to falls largely into the hands of your hotel switchboard
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