Why Should Your Business Outsource Your Scheduling Needs?
You are a savvy business owner that constantly tries to economize and strategize the inner workings of your successful company. So why would you care to outsource the scheduling of your appointments and consultations? Read on and learn why we are the smart business decision to help you outsource your scheduling needs.
Not only are we a successful 30-year-old business telephone answering service that provides virtual receptionists 24 hours a day, 7 days a week, but we are also a team of virtual assistants and schedulers that can make your business run more efficiently and smoothly. Want to know how? We thought you’d never ask!
Right now, we are speaking to those small business owners and mobile office entrepreneurs that cannot afford or see the need in hiring a full-time receptionist to answer their business telephone lines. You may have a problem with relinquishing control and trusting a support staff to handle your calling customer inquiries.
As a business owner, you need to realize that your talents and time will be better spent in the running and handling of your company as opposed to being your own receptionist. We here at A Courteous Communications telephone answering service are here to tell you that yes, you can afford to invest in our 24 hour call center services and you can trust our 24 hour telephone answering service with the success and growth of your business.
With telephone rate plans as low as 35 cents per minute or 78 cents per call, you are able to justify the investment in retaining a virtual receptionist. Say we knew that the next caller that phoned into your business was a new customer seeking out your services, let’s take a moment to view your average sale capture in the example below.
Say you are a car detailing company that charges $75 for an average mobile car cleaning and detailing service. Let’s say that a new customer found your website and called your offices on a Saturday at 9:00 am. Of course, since you are your own receptionist, it is up to you to be on call and have the responsibility of answering your business lines at any time of day. What if you have a family tradition of morning breakfasts with no interruptions? What if you had a late Friday night and slept through your alarm? What if you are taking a shower or are otherwise unavailable to answer that ringing potential customer’s call? It’s a heartbreaking fact, but you will most likely lose that customer and not only will you lose that particular service job; you will have lost the opportunity to turn them into loyal customers that bring in monthly business revenue to your struggling new business.
If you had a reliable virtual receptionist and virtual scheduler here at A Courteous Communications working on your team, not only would we answer all of your calls in two rings or less, but we will take it a step further and schedule that car cleaning service for you. So, in this instance and example, you would have paid anywhere from $2.00 – $4.00 for that one call and have seen a return on your investment of $71.00 to $73.00. Making money while you sleep or attend to other business tasks has never been easier.
- •First, your forward your calls to a telephone line we provide and through simple procedures that we walk you through.
- •We then answer your business calls in a timely, professional and friendly manner.
- •If your caller is looking to schedule a service or learn more about your product, we answer their questions according to your exact specifications and quote prices that are unique to your company.
- •Our highly trained virtual schedulers are linked to your personal calendar and can schedule available appointment times already designated.
- •We can take it a step further for you and secure payment by processing the customer’s order and accepting any major credit card on your behalf.
- •Lastly, we will place the appointment on your calendar and it will appear in real time. We can also email, text or message you (whatever your preference may be) the appointment details ensuring that no matter where you are, you know you have a customer scheduled for service.
So if you can’t yet afford to pay the high costs associated with hiring an internal support staff, we highly urge you to consider taking baby steps towards the growth of your business by allowing our business answering service to go to work for you as a scheduling assistant or office assistant at the fraction of the cost. You only pay us for the time spent speaking with your clients. If you don’t receive any incoming calls, you don’t pay anything; it’s that simple.
What are you waiting for? Free up your time today by taking 10 minutes out of your schedule to have a free consultation with one of our expert account managers to discuss the growth of your business by deciding to outsource your scheduling needs. When you hire our telephone answering service based out of Orlando, Florida, you are hiring a team of specialists whose goal is to fill up your calendar and schedule new appointments with elite customer service techniques and practices.